Terms of service

By accessing or using this service ("Service"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations.

To use this Service, you must be at least 13 years of age (or 16 in the EU), have the legal capacity to enter into a binding agreement, and not be prohibited from using the Service under applicable law.

When registering, you agree to provide accurate information, keep your password secure, and notify us of any unauthorized access.

Dresd is free to use. We also offer optional paid subscriptions — Basic and Premium — each available on a monthly or an annual billing period. A paid subscription raises your monthly allowance of AI-assisted features, such as outfit recommendations, the stylist assistant, and item detection from photos. Your wardrobe, your outfits, and the rest of the Service do not require a subscription.

How purchases are processed. Subscriptions are sold through the app store you installed Dresd from — the Apple App Store on iOS, Google Play on Android. Payment is charged to your store account, and that store's own terms apply to the transaction in addition to these Terms. We never receive or store your payment card details.

Price. You pay the price shown at purchase, in your local currency and including any taxes the store collects. Prices vary by region and may change over time. If we change the price of a plan you are subscribed to, the store will notify you, and the new price takes effect no earlier than your next renewal; where the store requires your consent before continuing, your subscription will not renew until you give it.

Starter allowance. New accounts receive a one-off allowance of 50 AI credits, so you can try the AI-assisted features before deciding whether to subscribe. It is granted once per account, it is not a monthly allowance, and it does not renew — once those credits are used up, the AI-assisted features stay unavailable unless you subscribe. The starter allowance is tied to your account, has no cash value, is not refundable, and is not transferable. We may change the size of the starter allowance for accounts created in future.

Automatic renewal. Subscriptions are auto-renewing. They auto-renew for the same billing period — monthly plans each month, annual plans each year — until you cancel. Your store account is charged for the next period within 24 hours before the current period ends.

Cancelling. You can cancel at any time in your store account's subscription settings: on iOS, Settings → your name → Subscriptions; on Android, Play Store → Subscriptions. Cancelling stops the next renewal — it does not shorten or refund the period you have already paid for, and you keep paid access until that period ends. Deleting the Dresd app, or deleting your Dresd account, does not cancel your subscription. You must cancel through the store.

When a subscription ends. If a subscription lapses — because you cancelled, or because a payment problem was not resolved within any grace period the store allows — your account returns to the free tier at the end of the paid period with no AI allowance remaining — the starter allowance is granted once, to accounts that have not subscribed, so ending a subscription does not restore it, and you would need to subscribe again to keep using the AI-assisted features. Your data is not deleted. Your items, photos, outfits, saved looks, tags, and chat history remain in your account, and everything the Service offers without a subscription keeps working. You can subscribe again at any time. If you do want your data removed or exported, use the tools under Settings → Data & privacy in the app.

Refunds. Because purchases are processed by Apple and Google, refunds are handled by them under their own policies — we cannot issue a refund for a store purchase directly. Request a refund from Apple at reportaproblem.apple.com, or from Google Play through your order history. This does not affect any statutory rights you have that cannot be waived, including any right of withdrawal available to you as a consumer under applicable law.

Restoring a purchase. If you reinstall Dresd or sign in on another device, use Restore purchases on the subscription screen to restore an active subscription tied to your store account.

Changes to plans. We may change what a plan includes. If a change materially reduces what you have already paid for, we will let you know, and the change will not take effect before your next renewal.

You agree not to:

• Violate any applicable laws or regulations
• Harass, threaten, or intimidate other users
• Attempt to access other users' accounts
• Interfere with or disrupt the Service
• Use automated tools for scraping or data collection
• Reverse engineer or decompile the Service

All content, features, and functionality of the Service are owned by us or our licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive license to use the Service for personal, non-commercial purposes.

You may terminate your account at any time. We may suspend or terminate your account for violations of these Terms or for any other reason at our discretion. Terminating your account does not cancel an active subscription — see Section 4.

The Service is provided "as is" without warranties of any kind. We do not warrant that the Service will be uninterrupted, secure, or error-free.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or in-app notification. Continued use constitutes acceptance of the updated Terms.

If you have questions about these Terms, contact us at support@dresd.app.