LegalPrivacy policy

Privacy policy

Last updated

Manage Privacy Preferences Contact Privacy Team

№ 01Information we collect

Information we collect

When you create an account, we collect:

  • Username and display name
  • Email address
  • Password (encrypted and hashed)

We also automatically collect technical data such as browser type, device information, IP address, and usage analytics.

Diagnostics: when the mobile app crashes or hits an unexpected error, we collect a diagnostic report containing:

  • The error and its stack trace
  • The app version and build number
  • Your device model and operating system version
  • The screen you were on when it happened
  • Your account id

These reports never include your photos, your wardrobe contents, your messages, or the contents of any request. You can turn crash diagnostics off — see Your Privacy Rights below.

№ 02How we use your information

How we use your information

  • Providing and operating our services
  • Authenticating users and maintaining accounts
  • Analyzing usage patterns to improve the service
  • Sending important service announcements
  • Preventing fraud and enforcing terms of service

№ 03Data sharing and disclosure

Data sharing and disclosure

We do not sell your personal information to third parties. We may share data with trusted service providers who help us operate the platform, and as required by law.

Crash diagnostics are processed on our behalf by Sentry (Functional Software, Inc.), our error-monitoring provider. Those reports are stored in the European Union (Frankfurt) and are used only to diagnose and fix faults in the app. See Sentry's privacy policy.

№ 04Cookies and tracking

Cookies and tracking

We use cookies for authentication, preferences, and analytics. You can manage your preferences on our Privacy Preferences page.

№ 05Your privacy rights

Your privacy rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. Contact us at support@dresd.app to exercise these rights. You can permanently delete your account and all associated data at any time at dresd.app/delete-account.

You can turn crash diagnostics off at any time in the mobile app under Settings, then Data & Privacy. Turning it off stops collection immediately. Crash reports we already hold are retained for 30 days and then deleted automatically, including after you delete your account.

№ 06Data security

Data security

We implement industry-standard security measures including encryption in transit and at rest, secure password hashing, and role-based access controls.

№ 07Contact us

Contact us

If you have questions about this Privacy Policy, contact us at support@dresd.app.